Fix HP Printer Carriage Jam Error

How to Fix The Carriage Jam Error in an HP Printer

ittech Jun 21, 2023 0 Comments

Carriage Jam Problems & Solutions for HP Printers

This article describes the cause of the carriage jam error on HP printers and how to fix it. The cartridge jam error could occur for a variety of causes, including:

  1. The printer's back access door has a paper jam.

  2. The existence of paper fragments that have been ripped and lodged in the roller.

  3. Because a foreign object could obstruct the cartridge's journey,
  4. Finally, a reset of the computer and printer was required.

Continue reading to learn how to troubleshoot HP printer cartridge jam errors quickly and affordably

Fixing a Carriage Jam in an HP Printer - Look Here

Check The Cartridge Path For Any Stuck Paper or Objects:

Checking the printer for any stuck paper or other foreign objects impeding the path of the HP printer cartridge is the next step in troubleshooting a carriage jam error.

  1. Start by turning on your HP printer.
  2. Remove the plug from the power source and unplug the HP printer's power cord.

  3. Ensure that all cords are disconnected.
  4. To view the cartridge carriage, open the printer's lid.

  5. Make sure the carriage is positioned on the printer's correct side. Unless otherwise specified,
  6. manually swivel the carriage to the right.

  7. If the carriage won't move, you must search for any particles or objects blocking the path.

  8. The cartridge carriage should then be manually moved to the left side. Recheck in the same manner,

  9. Clear any obstructions, and move the carriage back to the right side.
  10. Close the lid of the printer after making sure there is nothing blocking it.
  11. Re-plug any used cords and the power cord. Additionally, plug in the printer's power wire.
  12. The printer should then be turned on and let to warm up.
  13. Test any print by running it.

Continue to the next step if the carriage jam error continues.

Move Cartridge Carefully & Clean Printheads on HP Printer Cartridges:

  1. To check that the print heads are clear and in good operating order, carefully and slowly rock the cartridge back and forth without being too rough on it.
  2. If it needs cleaning, gently clean it with a gentle, dry cloth.

  3. After that, reconnect the printer to the power source and examine your prints.
  4. If everything is fine, the issue will either be solved or the next step will be taken.

Directly Plug The System Into A Wall Outlet:

  1. Remove the printing device from any active power strips and connect the power cord directly to an outlet.

  2. Reconnect the power cord to the HP printer's back and try turning it on again.
  3. For you to operate on it effectively, the carriage jam error on your HP printer must now possibly be gone.

Try Rebooting The Printing System:

  1. For you to operate on it effectively, the carriage jam error on your HP printer must now possibly be gone.

  2. This approach frequently works since the system is refreshed, the problem is fixed immediately, and you start over with a clean slate.

Visually Inspect Clearly:

If your HP printer cartridge jam problem still exists after restarting the device, take the following actions:

  1. To check for any paper jams visually, turn off the printer.
  2. Lift the left and right tabs to release the rear access door.

  3. Replace the back access door after carefully clearing any paper jams or bits of ripped paper from the rollers.

  4. Then, remove the paper tray, make sure the paper is correctly inserted, and replace it.
  5. Now restart the HP printer and try printing to see if the carriage jam error in the HP printer is fixed.

When to Contact Technical Support for HP Printers:

If none of the aforementioned solutions worked for you, it is essential to seek professional assistance to ensure the safe and efficient operation of your printer.HP offers a software assistance called the "HP Smart App" that can assist you in locating the problem's primary cause. You can get this application from HP's website for both Windows and Mac operating systems.


I hope this post benefited you in correctly diagnosing the problem with the HP printer cartridge and, as a result, helped you troubleshoot it. However, if you are still unable to resolve this issue, then contact us by dialing our hotline number.

Read More: How to fix HP Officejet 3830 printer offline error

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